At Proxim IT Solutions Private Limited ("Designnestz," "we," "us," or "our"), we take your privacy seriously. This Privacy Policy outlines how we collect, use, share, and manage your personal information when you interact with our digital platforms, including our mobile applications and website, collectively referred to as the "Service." We are committed to transparency in our privacy practices to ensure your data is handled with care and respect.

INFORMATION WE COLLECT

Designnestz collects various types of personal information when you interact with us. This includes when you purchase products from our apparel and furniture collections, subscribe to our newsletters, participate in events, contact us for support, or engage in research activities. We may also collect data from third-party sources such as advertisers, clients, or other partners.

The types of information we may collect include:

Contact Information

When you make a purchase, sign up for our newsletter, join our community, or attend events, we may ask for your contact details such as your name, email address, and postal address to fulfill your requests and deliver our services.

General Personal Information

We may request additional details, such as gender, date of birth, and job title, when you participate in surveys, competitions, or events.

Online Identifiers

Through cookies and similar technologies, we automatically collect information when you visit our website, including your IP address, device type, browser details, and pages visited. You can manage your cookie preferences through the Cookie Preferences link at the bottom of our website.

Behavioral Data

We collect information about your browsing behavior, such as time spent on the site, clicked items, and other actions, to improve your shopping experience.

Purchase Information

When you buy products from our site, we collect data about your purchase, including the items bought, payment details, and delivery preferences.

Preferences and Interests

When you subscribe to newsletters or participate in research, we may gather information about your style preferences, product interests, and other areas of personal taste.

HOW WE USE YOUR INFORMATION

We use the personal information collected for several purposes, including creating and maintaining your account, processing your orders, and communicating with you about product deliveries. Additionally, we aim to improve and optimize our services, personalize your experience, and offer tailored product recommendations based on your preferences.

Your data also allows us to provide customer support, send marketing communications, and enhance our platform’s security by preventing fraud and unauthorized access. We are also committed to ensuring compliance with Indian laws and addressing any legal or regulatory requirements. By using your information in these ways, we aim to provide you with a secure, efficient, and personalized shopping experience on our platform.

SHARING YOUR INFORMATION

At Designnestz, we are committed to protecting your privacy and handling your personal information responsibly. To improve our services, deliver personalized marketing, ensure compliance with legal obligations, and safeguard your rights, we may share your personal data with certain trusted entities.

We may share specific personal information with affiliates and subsidiaries to ensure the smooth processing of orders and efficient order fulfillment. Additionally, we rely on service providers—third-party companies that assist in the operation of our business, such as hosting services, IT support, customer service, email delivery, order fulfillment, marketing, research, and website analytics.

For processing payments made on our site, we work with payment processors who handle and securely process your payment information. We also partner with advertising and analytics entities to support our marketing efforts and analyze how our website is used, in accordance with our Cookie and Similar Technologies Policy.

In cases where you explicitly instruct us or provide consent, we may share your information with third parties designated by you to fulfill specific services you have requested. Furthermore, we may collaborate with business and marketing partners who may co-sponsor events or promotions with us, or offer products or services that might interest you.

USE OF COOKIES

Cookies are essential for analyzing website traffic and user behavior by tracking the pages you visit and how often. These small data files do not give us access to personal information you haven’t voluntarily provided, such as your name or address.

While most browsers accept cookies by default, you can modify your browser settings to reject cookies automatically. However, please note that disabling cookies may impact certain functionalities on our website, so it’s important to consider this before making any changes to your settings.

SAFEGUARDING YOUR INFORMATION

We are committed to protecting the personal information you share with us and have implemented commercially reasonable security measures to secure the data we collect online. These measures are designed to prevent unauthorized access and maintain the safety of your information while it is in our possession.

However, we cannot provide an absolute guarantee of security in all circumstances. Despite our best efforts, no system is entirely immune from potential risks, including during data transmission over the internet or while stored on our site. Users are encouraged to be cautious, especially when receiving content, as we cannot ensure its security during transmission.

Please be aware that sending sensitive information via email is particularly vulnerable, as emails are not encrypted and, therefore, not secure.

DATA RETENTION

We at Designnestz are committed to maintaining the accuracy and security of your personal information. We only retain your data for as long as necessary to fulfill the purposes outlined in our privacy policy, such as processing your orders or providing customer support. Once your information is no longer needed, we ensure it is securely deleted or anonymized, safeguarding your privacy at every stage.

You also have the right to request the deletion of your personal information, and we are here to assist you with that process. Our goal is to make your interactions with us as transparent and straightforward as possible, ensuring you feel comfortable and confident while shopping for our high-quality furniture and apparel. If you have any questions about our data retention practices, please do not hesitate to contact us for more information.

PROTECTING CHILDREN’S PRIVACY

We do not knowingly or intentionally collect personal information from individuals under the age of 18. If we become aware that we have inadvertently gathered data from an underage user, we will take immediate steps to delete that information.

LINKS TO EXTERNAL WEBSITES

Our website may contain links to third-party or external sites. We are not responsible for their privacy practices, and we encourage users to carefully review the privacy policies, terms, and conditions of these sites before providing any personal information.

ACCESS TO INFORMATION

We take reasonable measures to ensure the security, accuracy, and timeliness of the information we collect. If you identify any inaccuracies, you can contact us to correct the information. Our employees and contractors are bound by strict confidentiality obligations to safeguard your data.

CHANGES TO OUR PRIVACY POLICY

This Privacy Policy may be updated from time to time. When changes are made, we will revise the date at the top of this policy. We encourage users to review the policy regularly. Continued use of the site or provision of information after updates implies your acceptance of the revised policy.

YOUR RIGHTS AND CHOICES

In accordance with privacy laws, including those applicable in India, Designnestz provides you with options regarding your personal information. You have the right to access, modify, delete, or manage how your information is used, ensuring greater control over your data. Depending on the relevant laws, you may be entitled to the following rights:

Right to Access

You can view and access specific personal information associated with your account through your account privacy settings. Additionally, you can request a copy of your personal information in an accessible format, along with details on how it is being used.

Right to Data Portability

You have the right to receive certain information you have provided to us in a structured, commonly used, and machine-readable format, and to transmit this information to another data controller.

Right to Correction

If any of your personal information is inaccurate, you can request a correction. You can also update your personal details by visiting your account settings.

Right to Restrict Processing

In certain cases, you may have the option to restrict or limit how we use your personal information.

Right to Deletion

You may request the deletion of your personal information under specific circumstances. However, certain information may be retained as required by law or to maintain Designnestz’s safety, security, and integrity. Please note that closing your account may not immediately free up your email address, username, or shop name for future use.

Right to Object

If your information is being processed based on legitimate interests or public interest, you have the right to object to this processing in certain situations unless we have compelling legal grounds to continue or are required by law to do so.

Right to Withdraw Consent

If your information is being processed based on your consent, you can withdraw that consent at any time. This can be done through options like the email unsubscribe link or by adjusting your account privacy preferences. Please note that withdrawing consent will not affect the legality of any processing done before consent was withdrawn.

Right to File a Complaint

If you are based in India, you have the right to file a complaint regarding our handling of your personal information with the relevant supervisory authority in your region.

These rights give you greater control over your personal data and its usage on our platform.

GRIEVANCE REDRESSAL

Your privacy is important to us. If you wish to opt out of communications or face any issues regarding your personal information, please reach out to us at: Proximitsolutionpvtltd@gmail.com.