At Proxim IT Solutions Private Limited, we are dedicated to providing an outstanding shopping experience, with a focus on seamless service and reliable shipping. Our Domestic Shipping Policy has been thoughtfully crafted to offer transparency and clarity on how we handle the shipping of your furniture and apparel purchases, ensuring a smooth and worry-free process from our warehouse to your doorstep.

ORDER PROCESSING

We strive for efficiency, and all orders are processed promptly within 48 hours of confirmation. Please note that processing times exclude weekends and public holidays. This processing period allows us to prepare your items with care, ensuring they are packed securely for transit. For larger furniture orders, processing may extend slightly to accommodate specialized packaging requirements.

SHIPPING METHODS AND CARRIERS

We collaborate with trusted courier services and freight companies to ensure your orders are delivered safely and on time. For apparel items, we use standard courier services, while larger furniture items may be shipped using specialized carriers to ensure the safe transport of bulky or delicate pieces. Shipping options and available carriers may vary depending on your location, and we will always choose the most efficient and reliable option to serve you.

ESTIMATED DELIVERY TIME

We aim to deliver your orders as swiftly as possible. For standard shipping, expect to receive your apparel purchases within three to eight (3-8) business days. For larger furniture items, delivery times may vary depending on your location, with an estimated range of five to fourteen (5-14) business days. Please note that delivery to remote or rural areas may require additional time, and our customer service team will keep you informed of any expected delays.

PARTIAL SHIPMENTS

To ensure timely delivery, items in a single order may be shipped separately. Apparel and smaller items may arrive ahead of larger furniture orders due to different handling and transportation needs. Partial shipments are based on the availability of stock and the shipping origin of each item, allowing us to prioritize the safety and timely arrival of all products.

DELIVERY OF FURNITURE ITEMS

For large furniture deliveries, we offer specialized shipping that includes scheduled delivery windows. Our carriers will contact you ahead of time to arrange a convenient delivery time. In some cases, additional services, such as in-home delivery and assembly, may be available at an extra cost. Please review these options at checkout or contact our customer service team for more information.

ORDER MODIFICATIONS

We understand that circumstances can change. If you need to modify the shipping address after placing an order, please contact us by phone or email within 48 hours. While we will make every effort to accommodate changes within this window, once an order is in transit, modifications may not be possible. For furniture orders, address changes made after the 48-hour window may incur additional fees depending on the location of the shipment.

RESPONSIBILITY AND CARE

We take every precaution to ensure your items arrive in perfect condition. For furniture deliveries, please inspect your items upon arrival. Should you notice any damage during transit, kindly inform the delivery team and contact us immediately so we can address the issue and arrange for a resolution.

CUSTOMER SUPPORT

Your satisfaction is our top priority. By shopping with us, you agree to the terms outlined in this Domestic Shipping Policy. If you have any questions or concerns about your order, shipping, or delivery, don’t hesitate to reach out to our dedicated customer service team. We’re here to assist you every step of the way, ensuring your latest furniture and fashion finds arrive promptly and securely.

Thank you for choosing Designnestz – where style meets convenience, and your shopping experience is handled with care.